You are here: Home Latest Ottery News Archived News Articles
PDF Print E-mail
News Article
Written by Al Findlay   
Tuesday, 10 March 2015 23:12

With the forthcoming closure of Nat West in the town we have had an increasing number of enquiries regarding what transactions can be undertaken at the Post Office.

The first thing to say is The Post Office is not replacing your bank and, therefore, not all types of transactions or services will be available. The arrangements your bank have made with The Post Office is that basic Current Account transactions can be conducted through the Post Office network.

Secondly those transactions are subject to specific arrangements made between Nat West and Post Office Ltd.

Therefore, in order to prepare Nat West customers (or Royal Bank of Scotland) that may wish to use the Post Office we can confirm the following:-

Service

Available

Requirements

Pay in Cash

Yes

Personalised Paying-In Book

Pay in Cheques

Yes

Personalised Paying-In Book

Deposited via a Cheque Deposit Envelope

Undertake a Balance Enquiry

Yes

Chip & PIN with your Debit Card

Withdraw Cash

Yes

Chip & PIN with your Debit Card

Personal Customers - Maximum £300

Business Customers - Maximum £500

Change Giving

Yes

Business Customers only who have a formal facility arranged through Nat West for use at the Post Office.

Obtain a Bank Statement

No

Contact your bank

Obtain a Paying-In Book or Cheque Book

No

Contact your bank

Obtain a Debit Card / PIN No

No

Contact your bank

Set Up, Amend or Cancel Standing Orders or Direct Debits

No

Contact your bank

The main thing to bear in mind is that Nat West have made provision for limited services on its Current Accounts only and no Deposit or Investment Account transactions can be undertaken.

In addition to carry out the transactions you will need Paying-In Slips and a Debit Card. These items are only available from your bank and you will need to contact them to arrange to supply - Personal Customers - 03457 888444 or Business Customers - 03457 114477.

Any pay-ins you make will take an extra working day (excluding Saturdays) to reach your accounts.

Cheque Deposit Envelopes are readily available at the Post Office. Pick one up when you are next passing in readiness.